Sunday, October 14
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Session Title |
Speaker(s) |
Track |
12:00 PM - 1:00 PM
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A Cup of Coffee and Timbits® Can Help Change the Trajectory of Your Business…Creating a Student-Centered Communication Strategy that Delivers Business Results
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Cathy Barnes
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Marketing & Communication
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What’s Your Campus Cloud Strategy?
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Stephanie Fickenscher
Ray Baumbach
Steve Christian
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Innovative Technology
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A Leadership Approach to Building A Culture Of Service
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Chuck Salem
|
Leadership
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Achieving Marketing Differentiation and student engagement when your target audience is 51,000 students, 90% commuter and has an 8 second attention span
|
Susana Brumfield
|
Marketing & Communication
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Campus Conferences and Events - Not Just Summer Programs
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Cal Seelye
Jim Hodges
|
Management
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Comprehensive POS Strategies For Your Campus- Lessons Learned and Best Practices
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Aaron Neilson
Randall Townsend
|
Innovative Technology
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Demolition, Construction & Community Safety
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Chad Sunstein
Benjamin Perlman, CASP
|
Management
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Introducing A Grab & Go Customer Experience for Conference & Event Services Designed To Strengthen The Bottomline and Improve Service Levels
|
Mark Williams
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Innovative Technology
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Successfully Implementing a Strategic Plan for Auxiliary Services. How Michigan State Implemented a Big Idea
|
Kenneth Hall
Ken Horvath
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Student Success
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iPhones and Apple Watches – Your NFC Campus Credential is Here!
|
Jeff Staples
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Innovative Technology
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1:15 PM - 2:15 PM
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50th Anniversary Panel: The Past, Present and Future of NACAS
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Ronald Martel
Grant Sherwood
Sandra Mason
Diane Reynolds
Charles Figari
Bettye Miller
|
Leadership
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Can You See Me Now? Becoming Visible: Your Executive Presence and Being Sponsor Ready
|
Teri Bump
|
Leadership
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Understanding the Power of Brand
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John Andrew
|
Marketing & Communication
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Communicating Parking and Mobility Impacts Before, During and After Major Campus Events
|
Eric Holamon
Mallory Doeckel
|
Marketing & Communication
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Design Thinking - Student Center What's your WHY? What's our WHY? WHY does it matter? Enhance Student Success and Quality of Life
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Penny Cox
|
Student Success
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Maximizing Your Contracted Dining Partnership: 360 Review of the Solicitation Process
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Tara Bliss
Becky Vuksta
|
Management
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State of the Higher Education P3 Industry
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Jeff Turner
|
Leadership
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The Level Up Program: A One-of-a-Kind Student Development and Training Tracker Program that Prepares Grads for the Workplace
|
Stacey Murren
Amy Schultz
|
Student Success
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The Urban Fit: Campus Dining in an Urban, Commuter Setting
|
Clare Rahm
|
Revenue Generation
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Transforming Traditional Retail into a Campus Experience
|
Benjamin Strain
Mark Clegg
Amy Hoffman
Stu Rothenberger
|
Revenue Generation
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Tuesday, October 16
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Session Title |
Speaker(s) |
Track |
9:30 AM - 10:00 AM
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An assessment of student worker training program development module
|
Emily Messa
Rickey Frierson
|
Student Success
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BRANDING & STORYTELLING: ENSURING A CONSISTENT MESSAGE AND COOPERATIVE CHARACTERS
|
Valerie Vander Berg
|
Management
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CASP Certification Update
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Benjamin Perlman, CASP
|
Leadership
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Campus Card System Data...Keeping It Clean
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Esmeralda Valdez
Deborah Davis
|
Management
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Destination Campus: Maximizing Revenue Generation through Campus Conferencing Assets
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Norma Charette
Dave Smith
Cal Littlejohn
|
Revenue Generation
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Food Service Master Planning Using a Collaborative Process
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Carol Desilets
Jeff Dover
Geoff Wilson
|
Management
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Improving Recycling in a Retail Food Court using "Nudge" Theory
|
Ed Kane
Sandra Nelson
Chad McKenzie
|
Management
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Independent Innovation: how Independent College Stores are Expanding Programs & Services
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Jonathan Bibo
|
Revenue Generation
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Innovative Food Truck Program Enhances Campus Dining Experience by Working Together with Dining Team
|
Neil Hart
Rosie Ashley
|
Student Success
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Student Experience Goes Next Level—a Cultural Transformation for New Mexico State University
|
Steven Bettner
Kevin Rettle
|
Leadership
|
1:45 PM - 2:45 PM
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Digital, Open Source, and Publisher Partnerships: How the Textbook Industry is Changing
|
Darren Campbell
|
Student Success
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How Brands Can Enhance Your Revenue
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Laura Bundrick
|
Revenue Generation
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Current and Emerging Trends and Technology in College and University Mail Centers
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Don McCarty
|
Innovative Technology
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Getting [U C]onnected – An Interactive and Smart Technology Approach to creating a Connected Campus Community
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Choton Basu
Bob Barry, CASP
|
Innovative Technology
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Lever Up Campus Retail for Improved Student Engagement and Outcomes
|
Daniel Armitage
Jim Gregory
|
Student Success
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Reaching GenZ on Your Campus in a Social Media-Dominated World: Best Practices in Digital Marketing Communications
|
Jenna Hagerich
|
Marketing & Communication
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Student Success is Our Business: How to Live this Motto Everyday
|
Emily Messa
Matt Prasifka
Andrew Bahlmann
|
Student Success
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Telling our story - a small Student Center Food Court and Atrium Project in 12 weeks.
|
Jason Levy
|
Management
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Why NACAS? What is the value of Membership to You.
|
Phil Allison
|
Management
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3:00 PM - 4:00 PM
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Fully-integrated Mobile Ordering: Using Incentives to Engage Gen Z Students
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Kent Pawlak
|
Innovative Technology
|
REDUCING COSTS WITH IMPROVED RESULTS: The Student Perspective on Inclusive Access Programs
|
Ann Fraley
Nicole Guerrieri
Daniel Palmer
|
Student Success
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Digital Transformation: re-engineering marketing and communication for student success.
|
Ellen Curtis
Dan Banfield
|
Marketing & Communication
|
Easy Ways to Convert Under-Utilized Space into a Revenue Stream Simplifying the Process through Creative Design and Merchandising!
|
Nancy Lane
Mike Egan
|
Revenue Generation
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Implementing On-Demand Transportation
|
John Jackson
Millicent Dempsey
John Bowen
Cindy McClanahan
|
Innovative Technology
|
Removing mandatory meal plans; a lesson in losing
|
Victoria Ruzeski, CASP
Douglas Belcher
|
Revenue Generation
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Student Cultural Centers: Engaging Students in Office Space Design
|
Shawn Gaither
Jason Hancock
|
Student Success
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The Super Suite: A Housing Model for Academic and Social Success
|
Christopher Hill
Dr. Carrie Cokely
|
Student Success
|
The value of Data: How your campus services can win by the numbers
|
Mark Palmore
Lorelle Davies, MBA, CCR, CASP
|
Innovative Technology
|
4:15 PM - 5:15 PM
|
A View from the CFO’s Office: The Future of the College Store in a Changing Higher-Ed Financial Landscape
|
Robert Walton
|
Revenue Generation
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Airports: What can campus auxiliary services learn from the airport industry?
|
Kelsey Harmon Finn
Ramon Lo
|
Leadership
|
Solving Your Auxiliary Services Website Conundrum
|
Jennifer Gilmore
|
Marketing & Communication
|
The 5 Trends that Will Help Auxiliary Services Advance the Student Experience
|
Jonathan Preciado
JIm Jenkins
|
Leadership
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Your Secret Weapon to Reduce Costs and Save Time: Strategic Procurement
|
Judy Schaffer
Sabra Schell
|
Management
|
Campus Affordability: The New Catch Phrase in Auxiliary Services
|
Daniel Armitage
|
Revenue Generation
|
Collaborative Operations + Shared Goals = Revenue Generation
|
Jim Hodges
Aris Marton
|
Management
|
Finding Gold in Your Data to Increase Auxiliary Revenues and Improve Operations
|
Angela Joyce
Jeffrey Filko
Matt Prasifka
Beth Nochomovitz
|
Innovative Technology
|
For The Win: Campus-Wide Unified Credential Project
|
Jeanine Brooks
Teresa Shreve
|
Innovative Technology
|
Pouring Rites: The Rituals, Rivalries and Rewars of Campus Beverage Contract Awards
|
David Mucci
Stacy Jackson
|
Management
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