Handouts

Handouts

Session Title Handouts Critical Link: The Delivery of Alarm Transmissions Between Alarm Monitoring Companies and 911 PSAPs NFPA and APCO: Working Together to Improve Public Safety Provoking Critical Thinking In the Comm Center Supervision: The Most Import Lessons I Learned Advanced Automatic Crash Notifications and Urgency Factors: Can We Standardize? Cyber Security: Protecting Today’s Mission-Critical Public Safety Communications Systems Hunting for Red Flags on the Front Lines: Situational Awareness and the 9-1-1 Telecommunicator Communication Skills for the Communiations Specialists Motivational Leadership in Public Safety Communications Training Marksmanship: Does your training hit the target? How Not to Buy a Communication System Registered Public-Safety Leader: Your Path to Success Consolidation of emergency communcations center--Cost Savings: Myth or Reality? Introduction to The Unified CAD Functional Specifications Project (UCADS): A Public Safety Information Sharing and Interoperability Program Performance Appraisals and Terminations: Best Practices – Reduced Liability Training Roundtable Compassion Fatigue, Too Tired to Care Quality Assurance for Dispatch You're the Boss! What Now? Adopting APCO ANSI 1.101.2- 2010 on Handling Cases of Missing and Sexually Exploited Children Finding the Diamond in the Rough: Improving the Interview Questionnaire Telecommunicator's Internet Toolbox What Has CUSTOMER SERVICE Done for ME Lately? Disaster/Active Shooter & Other large scale incidents what you need to know! Dispatchers Taking Care of Our Own Nationwide Suspicious Activity Reporting Initiative